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Epic Era Tees FAQs

What are your shipping rates?

We offer a flat rate of $4.75 for 1–2 shirts. If you're stocking up, shipping is Free on all orders over $75!

How long does shipping take?

Orders are typically printed within 1 - 3 business days.
Once shipped, it takes about 5 - 7 business days and you'll
receive a tracking number to follow your tees right to your door.
Pro Tip:
Order early for those group trips! Your keepsake memories will be awesome!


Do you ship internationally?

At this time, we only ship to customers within the United States.

How do I track my order?

As soon as your shirt hits the mail, we’ll send you a shipping confirmation email with a tracking link.
Pro Tip: You can also hop on our website at epiceratees.com and our Epic Era Tees assistant can look that up for you!
Just click on the Logo at the bottom left You will need: 
- Your Order number (example: 1110EpicEraTees)
- Email used at checkout

Do you offer group or bulk discounts?

  • Yes! We specialize in outfitting groups. Make your special event a keepsake memory!
    Discounts apply automatically at checkout:
  • 15% Off for 3+ shirts.
  • 20% Off for 10+ shirts.

How do I personalize my order?

For a quick walkthrough, check out our instructionalvideos

👀Look for tees that have Personalization! in the title. Certain shirts have custom capability.

How to personalize (quick steps):
- Pick your shirt color + size
- Enter your custom text (name, year, city, dates) and/or upload a
high-resolution photo
(if offered)
- Hover over the option to see more information 
- Hit Preview and wait 5 ~10 seconds for it to update
- Double-check spelling + dates

Can I combine different styles for the discount?

Absolutely! As long as you have 3 or more epic t-shirts in your cart (regular or customized tees or even a combo of both), the discount kicks in automatically.

Pro Tip: If you are making custom designs, you will need to make them individually and add each one to the cart.
Once you have 3+ individually created shirts total in the cart, the cart will automatically update to add 15% discount.
And, once you have 10+ individually created shirts in the cart, the cart will automatically update to add 20% discount.

Where is your size chart?

Our Gildan Softstyle 64000 shirts are a Unisex 'Retail Fit,' which means they run true to size for men and slightly relaxed for women.

Pro Tip: To find your perfect fit, grab your favorite t-shirt from home, lay it flat, and measure it armpit to armpit. Compare that number to our 'Width' measurements below!

 


Fabric blends: Solid colors: 100% ring-spun cotton, ethically and  Heather colors are 65/35 polyester/cotton; Sport Grey and Antique colors - 90/10 cotton/polyester, Graphite Heather - 50/50 cotton/ polyester

This product meets the following Sustainable Style subcategories:
Sustainable Manufacturing: This product meets the OEKO-TEX Standard 100.
Socially Conscious Manufacturing: This product was made by a mill who partnered with Fair Labor Association and was made in a facility that is WRAP certified.

What is the quality of the shirts?

We use Gildan 64000 SoftStyle T-shirts made with premium, 100% ring-spun, soft-touch cotton fabrics perfect for all-day, all-year wear. Some heathered tees have a blend of cotton and polyester.

Are the shirts heavy or thin? Our shirts are a "Mid-weight" fabric (4.5 oz/yd²). They are designed to be much softer than those old-school, scratchy, boxy "heavy cotton" shirts, making them perfect for layering or wearing all day at a theme park, birthday party, bachelorette party, anniversary celebration, graduation, or even on a cruise!

These tees meet the OEKO-TEX Standard 100 for safety and sustainability is part of Gildan's legacy. The shirts are produced by mills partnered with the Fair
Labor Association
and are made in WRAP-certified facilities. This
ensures that your #EpicEraTees are not only super soft but also socially and environmentally responsible.

Do the shirts run small? 

Our Gildan Softstyle 64000 shirts are a Unisex "Retail Fit," which means they run true to size for men and slightly relaxed for women.
If you prefer a more fitted look, some women choose to size
down, but we always recommend checking the Size Chart measurements first. 



How does Epic Era Tees practice sustainability?

We currently use the Gildan Softstyle 64000, a choice rooted
in a triple-threat of respect:

  • Respect for People: Our shirts are made in safe, healthy work environments where people are treated with dignity.
  • Respect for Environment: We focus on environmentally conscious manufacturing that monitors every drop of water and energy used.
  • Respect for Circularity: We support efforts to reduce waste by finding creative ways to reuse and recycle materials rather than sending them to landfills. This ensures your #BirthdayEra or #Squad shirts are as ethical as they are soft!

How is the design printed?

We use professional Direct-to-Garment (DTG) technology. This uses eco-friendly, water-based inks that soak into the fibers, so the design feels soft and won't crack or peel like vinyl.

What is your return policy?

Your satisfaction is our top priority!

If your item arrives damaged, defective, or if there is any issue with your order, please contact us within 14 days after delivery at support@epiceratees.com.

Custom & Personalized Items:
Because items in our Custom Matching Shirts and The Pet Era collections (any item starting with "Personalization!" in the title) are made specifically for your unique milestone, they are generally Final Sale.

Our Promise:
Our goal is to make sure you are a customer for life! Reach out via email—we review every request personally and will do our absolute best to make it right for you. We typically answer within 48 hours.

Can I return or get a refund for a gift card?

No, Epic Era Tees gift cards are non-refundable and cannot be exchanged for cash.

How do I keep my shirt looking new?

  • Wash inside out in cold water with mild soap.
  • Tumble dry on low or air dry.
  • Never iron directly on the design.
  • Epic Wrinkle Tip: Spritz a little water/fabric softener mix on your epic tee while it's on a hanger and shake—the wrinkles fall right out!
    *Always test on a small area for color fastness and do not use any bleach.
    Fabric Wrinkle Mixture: a few tablespoons of any fabric softener in a spray bottle and fill the rest with warm water and shake it.

Is my information safe?

Our store is powered by Shopify, which uses industry-standard 256-bit encryption technology. This is the same level of security used by major banks to keep your information safe.

How can I reach you?

Visit our ContactUs page or email us at support@epiceratees.com.